Terms of Service

Last Updated: 03/14/2025

Welcome to Plaiwoo! These Terms of Service govern your use of our website www.plaiwoo.com and our products and services. By accessing or purchasing from our site, you agree to these terms.

1. General Terms

• You must be at least 18 years old to use our website and make purchases.
• By using our site, you agree to provide accurate, complete, and up-to-date information.
• We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

2. Product Information & Pricing

• We strive to provide accurate product descriptions, images, and pricing. However, errors may occur.
• If a product is incorrectly priced, we reserve the right to cancel or adjust the order after notifying you.
• Prices are subject to change without notice.

3. Orders & Payments

• All orders are subject to availability and approval.
• Payment must be completed at checkout via accepted payment methods.
• If payment fails, we may cancel your order.

4. Shipping & Delivery

• Estimated delivery times are provided at checkout but are not guaranteed.
• We are not responsible for delays caused by shipping carriers or customs.
• If an item is lost or damaged in transit, please contact us at support@plaiwoo.com.

5. Returns & Refunds

• Our Return & Refund Policy governs all returns. You can review it here.
• Custom, special-order, or clearance items may not be returnable.

6. User Accounts & Conduct

• If you create an account, you are responsible for maintaining its security.
• You agree not to:
  • Use our site for unlawful or fraudulent activities.
  • Disrupt or attempt to hack our website.
  • Impersonate another person or provide false information.

7. Intellectual Property

• All content on our website (text, images, logos, etc.) is owned by Plaiwoo and protected by copyright laws.
• You may not copy, reproduce, or distribute our content without permission.

8. Third-Party Links

• Our website may include links to third-party sites for your convenience.
• We are not responsible for the content, policies, or practices of third-party sites.

9. Limitation of Liability

• Plaiwoo is not liable for:
  • Indirect, incidental, or consequential damages.
  • Losses due to website errors, downtime, or security breaches.
  • Any injuries or property damage related to the use of our products.

10. Indemnification

You agree to defend, indemnify, and hold harmless Plaiwoo from any claims, liabilities, damages, or expenses resulting from your violation of these Terms.

11. Changes to These Terms

• We may update these Terms at any time.
• Changes take effect immediately upon posting on this page.

12. Governing Law

These Terms are governed by the laws of Florida/ United States, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, contact us at:
Email: support@plaiwoo.com
Phone: +1 833-777-9826